Government of India Central GST & Customs, Pune Zone
Ministry of Finance, Department of Revenue

S. No.

Item

Details of disclosure

Remarks/ Reference Points (Fully met/partially met/ not metNot applicable will be treated as fully met/partially met)

1.1

Particulars of its organisation, functions and duties [Section 4(1)(b)(i)]

(i) Name and address of the Organization

Office of the Commissioner (Appeals) CGST & Customs,  Goa

GST Bhavan, EDC Complex, Plot No.6, Patto, Panaji, Goa-403001.

(ii) Head of the organization

Shri Sunil BhimraoDeshmukh (IRS)

(iii) Vision, Mission and Key objectives

Please follow the link:

http://www.cbic.gov.in/htdocs-cbec/whoweare/ctzen-chtre

(iv) Function and duties

Please follow the link:

http://www.cbic.gov.in/htdocs-cbec/whoweare/ctzen-chtre

(v) Organization Chart

Commissioner

Additional Commissioner/Joint Commissioner

Deputy Commissioner/Assistant Commissioner

Superintendents

PS/ACAO/AO

Inspectors

Executive Assistants/STAs

Steno Gr.I

Tax Assistants

Steno Gr.II

LDCs

Head Havaldar

Sepoy

Drivers Special Grade/Grade I/II/III

(vi) Any other details-the genesis, inception, formation of the department and the HoDs from time to time as well as the committees/ Commissions constituted from time to time have been dealt

Please follow the link:

http://www.cbic.gov.in/htdocs-cbec/whoweare/whoweare?pageID=1-1

1.2

Power and duties of its officers and employees [Section 4(1) (b)(ii)]

(i) Powers and duties of officers (administrative, financial and judicial)

As derived from the CGST Act, 2017

(ii) Power and duties of other employees

As derived from the CGST Act, 2017

(iii) Rules/ orders under which powers and duty are derived and

As derived from the CGST Act, 2017

(iv) Exercised

As derived from the CGST Act, 2017

(v) Work allocation

Work is equally distributed among the employees by the head of organisation i.e. Commissioner.

1.3

Procedure followed in decision making process [Section 4(1)(b)(iii)]

(i) Process of decision making Identify key decision making points

All decisions are made after discussion with the concern department heads, members and employees by the head of organisation i.e. Commissioner.

(ii) Final decision making authority

Head of organisation i.e. Commissioner.

(iii) Related provisions, acts, rules etc.

CGST Act, 2017 & CGST Rules, 2017.

(iv) Time limit for taking a decisions, if any

As per the CGST Act, 2017.

1.4

Norms for discharge of functions [Section 4(1)(b)(iv)]

(i) Nature of functions/ services offered

Please follow the link:

http://www.cbic.gov.in/htdocs-cbec/whoweare/ctzen-chtre

(ii) Norms/ standards for functions/ service delivery

As per the CGST Act, 2017

(iii) Process by which these services can be accessed

As per the CGST Act, 2017

(iv) Time-limit for achieving the targets

As per the CGST Act, 2017

(v) Process of redress of grievances

CPGRAM

1.5

Rules, regulations, instructions manual and records for discharging functions [Section 4(1)(b)(v)]

(i) Title and nature of the record/ manual /instruction.

Manual Records kept in Office

(ii) List of Rules, regulations, instructions manuals and records.

CGST Act, 2017 & CGST Rules, 2017.

(iii) Acts/ Rules manuals etc.

CGST Act, 2017 & CGST Rules, 2017.

(iv) Transfer policy and transfer orders

As decided by the Chief Commissioner Office, Pune.

1.6

Categories of documents held by the authority under its control [Sectio

(i) Categories of documents

Service Books and Personal Files of employees, Official records of the organization

(ii) Custodian of documents/categories

Head of organisation i.e. Commissioner.

1.7

Boards, Councils, Committees and other Bodies constituted as part of the Public Authority [Section 4(1)(b)(viii)]

(i) Name of Boards, Council, Committee etc.

N/A

(ii) Composition

N/A

(iii) Dates from which constituted

N/A

(iv) Term/ Tenure

N/A

(v) Powers and functions

N/A

(vi) Whether their meetings are open to the public?

N/A

(vii) Whether the minutes of the meetings are open to the public?

N/A

(viii) Place where the minutes if open to the public are available?

N/A

1.8

Directory of officers and employees [Section 4(1) (b) (ix)]

(i) Name and designation

(ii) Telephone , fax and email ID

Phone No. 0832-2437965, Fax: 0832-2438997

1.9

Monthly Remuneration received by officers & employees including system of compensation [Section 4(1) (b) (x)]

(i) List of employees with Gross monthly remuneration

S. No.

Designation

 Level

Scale (RS.) of Pay

1.

Commissioner

Level 14

144200 - 218200

2.

Additional Commissioner

Level-13

123100 - 215900

3.

Superintendent

Level 8

47600 -  151000

4.

Inspector

Level 7

44900 -  142400

5.

Executive Assistant

Level 6

35400 -  112400

6.

Tax Assistant

Level 4

25500 -  81100

7.

Head Hawaldar

Level 2

  19900 - 63200

(ii) System of compensation as provided in its regulations

As per CCS (CCA)Pay Rules

1.10

Name, designation and other particulars of public information officers [Section 4(1) (b) (xvi)]

(i) Name and designation of the public information officer (PIO), Assistant Public Information (s) & Appellate Authority

C.P.I.O-Smt. Kavitha A. Nair, Superintendent

Appellate Authority- Shri PradnyasheelJumle,  Additional Commissioner

(ii) Address, telephone numbers and email ID of each designated official.

C.P.I.O.-  0832-2957662

1.11

No. Of employees against whom Disciplinary action has been proposed/ taken (Section 4(2))

No. of employees against whom disciplinary action has been

 (i) Pending for Minor penalty or major penalty proceedings

NIL

(ii) Finalised for Minor penalty or major penalty proceedings

NIL

1.12

Programmes to advance understanding of RTI (Section 26)

(i) Educational programmes

As per guidelines from CBIC, Delhi.

(ii) Efforts to encourage public authority to participate in these programmes

Regular Training & Workshops held by the CBIC, Delhi.

(iii) Training of CPIO/APIO

Regular Training & Workshops held by the CBIC, Delhi.

(iv) Update & publish guidelines on RTI by the Public Authorities concerned

Regular Intervals

1.13

Transfer policy and transfer orders [F No. 1/6/2011- IR dt. 15.4.2013]

As per policy of Pune Zone

S.No.

Item

Details of disclosure

Remarks/ Reference Points (Fully met/partially met/ not metNot applicable will be treated as fully met/partially met)

2.1

Budget allocated to each agency including all plans, proposed expenditure and reports on disbursements made etc. [Section 4(1)(b)(xi)]

Total Budget of Rs.1,16,20,000/- was allocated to the Commissionerate for the Financial Year 2018-19.

 Disbursements are made on https://pfms.nic.in.

Total Budget of Rs. 90,25,000/- has been allocated to the Commissionerate for the F.Y. 2019-20.

As Per CBIC Norms

2.2

Foreign and domestic tours (F. No. 1/8/2012- IR dt. 11.9.2012)

(i) Budget

NA

(ii) Foreign and domestic Tours by ministries and officials of the rank of Joint Secretary to the Government and above, as well as the heads of the Department. a) Places visited b) The period of visit c) The number of members in the official delegation d) Expenditure on the visit

(iii) Information related to procurements a) Notice/tender enquires, and corrigenda if any thereon, b) Details of the bids awarded comprising the names of the suppliers of goods/ services being procured, c) The works contracts concluded – in any such combination of the aboveand d) The rate /rates and the total amount at which such procurement or works contract is to be executed.

Please follow the link:

http://www.cbic.gov.in/htdocs-cbec/tender/tenders-idx 

2.3

Manner of execution of subsidy programme [Section 4(i)(b)(xii)]

(i) Name of the programme of activity

N/A

(ii) Objective of the programme

(iii) Procedure to avail benefits

(iv) Duration of the programme/ scheme

(v) Physical and financial targets of the programme

(vi) Nature/ scale of subsidy /amount allotted

(vii) Eligibility criteria for grant of subsidy

(viii) Details of beneficiaries of subsidy programme (number, profile etc)

2.4

Discretionary and non-discretionary grants [F. No. 1/6/2011-IR dt. 15.04.2013]

(i) Discretionary and non-discretionary grants/ allocations to State Govt./ NGOs/other institutions

N/A

(ii) Annual accounts of all legal entities who are provided grants by public authorities

N/A

2.5

Particulars of recipients of concessions, permits of authorizations granted by the public authority [Section 4(1) (b) (xiii)]

(i) Concessions, permits or authorizations granted by public authority

N/A

(ii) For each concessions, permit or authorization granted a) Eligibility criteria b) Procedure for getting the concession/ grant and/ or permits of authorizations c) Name and address of the recipients given concessions/ permits or authorisations d) Date of award of concessions /permits of authorizations

N/A

2.6

`CAG & PAC paras [F No. 1/6/2011- IR dt. 15.4.2013]

CAG and PAC paras and the action taken reports (ATRs) after these have been laid on the table of both houses of the parliament.

N/A

S.No.

Item

Details of Disclosure

Remarks/ Reference Points (Fully met/partially met/ not metNot applicable will be treated as fully met/partially met)

3.1

Particulars for any arrangement for consultation with or representation by the members of the public in relation to the formulation of policy or implementation there of [Section 4(1)(b)(vii)] [F No 1/6/2011- IR dt. 15.04.2013]

Arrangement for consultations with or representation by the members of the public

 (i) Relevant Acts, Rules, Forms and other documents which are normally accessed by citizens

GST Act, 2017.

(ii) Arrangements for consultation with or representation by a) Members of the public in policy formulation/ policy implementation b) Day & time allotted for visitors c) Contact details of Information & Facilitation Counter (IFC) to provide publications frequently sought by RTI applicants

Members of the Trade/Public can contact the head of organization on any working day for consultation with or representation.

Public- private partnerships (PPP) (i) Details of Special Purpose Vehicle (SPV), if any

                    N/A

(ii) Detailed project reports (DPRs)

(iii) Concession agreements.

(iv) Operation and maintenance manuals

(v) Other documents generated as part of the implementation of the PPP

(vi) Information relating to fees, tolls, or the other kinds of revenues that may be collected under authorisation from the government

(vii) Information relating to outputs and outcomes

(viii) The process of the selection of the private sector party (concessionaire etc.)

(ix) All payment made under the PPP project

3.2

Are the details of policies / decisions, which affect public, informed to them [Section 4(1) (c)]

Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive;

 (i) Policy decisions/ legislations taken in the previous one year

Yes, through CBIC website.

(ii) Outline the Public consultation process

N/A

(iii) Outline the arrangement for consultation before formulation of policy

3.3

Dissemination of information widely and in such form and manner which is easily accessible to the public [Section 4(3)]

Use of the most effective means of communication

(i)                  Internet (website)

(ii)                Regular outreach programmes for tax payers and officers.

(iii)                 Direct interaction through GST Sevakendra

N/A

3.4

Form of accessibility of information manual/ handbook [Section 4(1)(b)]

Information manual/handbook available in

(i) Electronic format

On CBIC website

(ii) Printed format

On request

3.5

Whether information manual/ handbook available free of cost or not [Section 4(1)(b)]

List of materials available

 (i) Free of cost

N/A

(ii) At a reasonable cost of the medium

S.No.

Item

Details of Disclosure

Remarks/ Reference Points (Fully met/partially met/ not metNot applicable will be treated as fully met/partially met)

4.1

Language in which Information Manual/Handbook Available [F No. 1/6/2011- IR dt. 15.4.2013]

(i) English

Division of Publication

(ii) Vernacular/ Local Language

4.2

When was the information Manual/Handbook last updated? [F No. 1/6/2011- IR dt 15.4.2013]

Last date of Annual updation

NA

4.3

Information available in electronic form [Section 4(1)(b)(xiv)]

(i) Details of information available in electronic form

CBIC Website

(ii) Name/ title of the document/record/ other information

(iii) Location where available

Please follow the link:

http://www.cbic.gov.in/index

4.4

Particulars of facilities available to citizen for obtaining information [Section 4(1)(b)(xv)]

(i) Name & location of the faculty

Please follow the link:

http://www.cbic.gov.in/index

N/A

(ii) Details of information made available

(iii) Working hours of the facility

N/A

(iv) Contact person & contact details (Phone, fax email)

4.5

Such other information as may be prescribed under section 4(i) (b)(xvii)

(i) Grievance redressal mechanism

Through written application/ through CPGRAMS.

(ii) Details of applications received under RTI and information provided

Fully met.

(iii) List of completed schemes/ projects/ Programmes

N/A

(iv) List of schemes/ projects/ programme underway

N/A

(v) Details of all contracts entered into including name of the contractor, amount of contract and period of completion of contract

N/A

(vi) Annual Report

N/A

(vii) Frequently Asked Question (FAQs)

N/A

(viii) Any other information such as

 a) Citizen’s Charter

Please follow the link:

http://www.cbic.gov.in/htdocs-cbec/whoweare/ctzen-chtre

b) Result Framework Document (RFD)

N/A

c) Six monthly reports on the

N/A

d) Performance against the benchmarks set in the Citizen’s Charter

Fully Complied

4.6

Receipt & Disposal of RTI applications & appeals [F.No 1/6/2011-IR dt. 15.04.2013]

Details of applications received and disposed (From 01.04.2022 to 31.03.2023)

47

(ii) Details of applications received and disposed (From 01.04.2023)

87

4.7

Replies to questions asked in the parliament [Section 4(1)(d)(2)]

Details of questions asked and replies given

In FY 2019-20 replies of 14 PQs have been given.

Fully met